WYSIWYG Editor

6 posts by 3 authors in: Forums > CMS Builder
Last Post: November 28, 2012   (RSS)

By gversion - October 28, 2012

Hello,

I have just installed cmsBuilder 2.17 and the WYSIWYG field types do not display in any of my web browsers.

It's just a blank space. For example see the "Description" field in the attached screenshot.

I guess I am probably missing some files (tinymce?) but I have checked all the files and they appear to be in the correct place.

Can someone please help me out with this?

Thank you,
Greg
Attachments:

wysiwyg-missing.jpg 25K

Re: [gversion] WYSIWYG Editor

By gregThomas - October 29, 2012

Hi Greg,

Try these steps:
- Remove any tinymce cache files from /cmsAdmin/data/, they look like this: tiny_mce_cache.a01362d97f45038dcde1b4293d755662.gz

- Reload the page a couple times, if the wysiwyg doesn't appear then...

- Re-upload the /cmsAdmin/3rdParty/tiny_mce/ folder.

If that doesn't work, let us know and we'll keep trying to help. Thanks!

Thanks

Greg
Greg Thomas







PHP Programmer - interactivetools.com

Re: [greg] WYSIWYG Editor

By NigelGordijk - November 27, 2012 - edited: November 27, 2012

Hi, Greg.

My client is having the same problem. I was having this issue, so I followed the steps in the advice you posted and I can see the wysiwyg fields in Firefox, but not IE (running on Windows XP Professional). I then tried deleting the tiny_mce folder and replacing it with a more recent version. That solved the problem for me, but my client still can't see any wysiwyg fields in either browser, running on Windows 7. (When I click on the HTML icon in FF, I just get a blank, grey window without a field).

Any suggestions, please?

Thanks.
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net

Re: [NigelGordijk] WYSIWYG Editor

By gregThomas - November 28, 2012

Hi Nigel,

I'm not sure what the issue could be. Could you fill out a second level support request? You just need to fill out this form:


https://www.interactivetools.com/support/email_support_form.php


Then I can take a closer look at what might be causing the issue.

Thanks!
Greg Thomas







PHP Programmer - interactivetools.com

Re: [greg] WYSIWYG Editor

By NigelGordijk - November 28, 2012

Will do.
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net