CMSB 5.3 & 6.1 - TinyMCE WYSIWYG & Browsers

6 posts by 2 authors in: Forums > CMS Builder
Last Post: March 7, 2014   (RSS)

By northernpenguin - March 6, 2014

Hi everyone

I am having a bit of a very weird problem with CMSB 5.3 & 6.1 with browsers IE11, FF, and Chrome (latest vers).  Safari is fine, and CMSB 2.14 also works fine.

Basically, the issue is the TinyMCE WYSIWYG field.  If I decide to create a hyperlink or create a table, the popup dialogue box shows up, not as a popup, in the bottom left of the screen (see attached screen capture).  Sometimes its very hard to find unless you scroll down a bit.

Confused!  Anyone have any idea what is going on?

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke
Attachments:

dialoguebox.jpg 102K

By gregThomas - March 6, 2014

Hi northernpenguin,

Very Odd! It looks like the CMS is creating a much larger footer than normal as well.

Have you made any customizations to the HTML/CSS of your CMS on that site?

Would you mind filling out a second level support request for me so I can take a closer look at the issue? 

You can find the form here:

http://www.interactivetools.com/support/email_support_form.php

Thanks!

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By northernpenguin - March 6, 2014 - edited: March 6, 2014

greg:  no customization.  I have sent the 2nd level support request.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By gregThomas - March 7, 2014

Hi northernpenguin

Good to hear the issue's fixed. Had you recently carried out an upgrade to CMS Builder on that site? The most likely cause is that your browsers were caching old CSS and JS files for the WYSIWYG editor.

Thanks

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By northernpenguin - March 7, 2014

I upgraded to v6.1 after my client reported the problem to me.  The first thing I did was clear the FF cache, but to no avail.  Only when I actually restarted in safe mode did it clear itself up.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke