CMSB 5.3 & 6.1 - TinyMCE WYSIWYG & Browsers

6 posts by 2 authors in: Forums > CMS Builder
Last Post: March 7, 2014   (RSS)

By northernpenguin - March 6, 2014

Hi everyone

I am having a bit of a very weird problem with CMSB 5.3 & 6.1 with browsers IE11, FF, and Chrome (latest vers).  Safari is fine, and CMSB 2.14 also works fine.

Basically, the issue is the TinyMCE WYSIWYG field.  If I decide to create a hyperlink or create a table, the popup dialogue box shows up, not as a popup, in the bottom left of the screen (see attached screen capture).  Sometimes its very hard to find unless you scroll down a bit.

Confused!  Anyone have any idea what is going on?

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke
Attachments:

dialoguebox.jpg 102K

By gregThomas - March 6, 2014

Hi northernpenguin,

Very Odd! It looks like the CMS is creating a much larger footer than normal as well.

Have you made any customizations to the HTML/CSS of your CMS on that site?

Would you mind filling out a second level support request for me so I can take a closer look at the issue? 

You can find the form here:

http://www.interactivetools.com/support/email_support_form.php

Thanks!

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By northernpenguin - March 6, 2014 - edited: March 6, 2014

greg:  no customization.  I have sent the 2nd level support request.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By northernpenguin - March 7, 2014

Interesting.  I followed your suggestion for both FF and Chrome (FF:  Help-->Restart with addons disabled --> Safe mode | Chrome: Clear browsing data) after which everything worked fine.  Since I don't use Windows, I was not able to test IE11 yet.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By northernpenguin - March 7, 2014

I upgraded to v6.1 after my client reported the problem to me.  The first thing I did was clear the FF cache, but to no avail.  Only when I actually restarted in safe mode did it clear itself up.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke