v2.62 upgrade but images won't upload

9 posts by 4 authors in: Forums > CMS Builder
Last Post: July 31, 2014   (RSS)

By gkornbluth - July 30, 2014 - edited: July 30, 2014

Hi Carol,

On most of my sites the upload directory is: uploads/

and my Upload folder field has: /cmsAdmin/uploads/

my root directory is /home7/my_site_folder

Hope that gives you a place to start,

Jerry Kornbluth

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By degreesnorth - July 30, 2014

Thanks for the suggestion, but that didn't work.  If I use that, I get the error of "Upload directory '/cmsAdmin/uploads/' doesn't exist!."

Does anyone else have any suggestions.  It was an existing site, I only upgraded to v2.62.  I've checked the file settings, I've tried turning on/off the https/http, I've tried a custom directory, but nothing is working.  It's simply not uploading any images or pdfs.

By ross - July 31, 2014

Hi Carole


Thanks for the update! I am not sure what's happening with your images so I'd like to take a closer look. Could you send me a support request?

https://www.interactivetools.com/support/email_support_form.php

If you also include a link back to this forum thread, I can post an update once we get to the bottom of everything for anyone else following along.

Thanks!

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By stsupery - July 31, 2014

I'm experiencing something similar.

After upgrading from 2.61 to 2.62, I select the image(s) I want to upload, wait for the progress bar to finish, but instead of seeing a thumbnail and a prompt to enter data for fields1, 2, etc. - I get the following message: No matching uploads were found!

-Dan

By gkornbluth - July 31, 2014 - edited: July 31, 2014

Hi Dan,

I'm assuming that you've seen and tried the suggested fix for 2.62 in http://www.interactivetools.com/forum/forum-posts.php?postNum=2234547#post2234547 but thought I'd ask anyway.

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!







Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php

By stsupery - July 31, 2014

Hi Jerry,

I hadn't seen that posting, so your link to it was very helpful. Thank you - the recommendation there (Uncheck "Check Referer" box under "Security Settings" section in "General Settings") solved my problem.

My best,

-Dan

By degreesnorth - July 31, 2014

Hi Jerry

Thanks, I didn't see that post either.  That's fixed the problem for me too.  Many thanks.

Carole

By degreesnorth - July 31, 2014

Hi Ross

The post here: http://www.interactivetools.com/forum/forum-posts.php?postNum=2234547#post2234547  (by unticking the check box) resolved the problem.  However, if you still wanted to investigate, let me know and I can send you the logins/etc through the support request.

Thanks

Carole