v2.62 upgrade but images won't upload
9 posts by 4 authors in: Forums > CMS Builder
Last Post: July 31, 2014 (RSS)
"Hi
I've just upgraded to v2.62, yet I can't upload any images. I am not getting any error messages, it's just not uploading. I've checked the general settings, and they all look fine.
The upload directory is
/clientdata/clients/t/o/www.mysite.com/www/cmsAdmin/uploads/
The Upload Folder URL is
/cmsAdmin/uploads/
Any ideas on what to do?
Also, I am getting a warning to Please set 'Website Root Directory' under: Admin > General Settings", yet that's set to
/clientdata/clients/t/o/www.mysite.com/www
Should this be something else?
Thanks
Carole
By gkornbluth - July 30, 2014 - edited: July 30, 2014
Hi Carol,
On most of my sites the upload directory is: uploads/
and my Upload folder field has: /cmsAdmin/uploads/
my root directory is /home7/my_site_folder
Hope that gives you a place to start,
Jerry Kornbluth
Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php
Thanks for the suggestion, but that didn't work. If I use that, I get the error of "Upload directory '/cmsAdmin/uploads/' doesn't exist!."
Does anyone else have any suggestions. It was an existing site, I only upgraded to v2.62. I've checked the file settings, I've tried turning on/off the https/http, I've tried a custom directory, but nothing is working. It's simply not uploading any images or pdfs.
By ross - July 31, 2014
Hi Carole
Thanks for the update! I am not sure what's happening with your images so I'd like to take a closer look. Could you send me a support request?
https://www.interactivetools.com/support/email_support_form.php
If you also include a link back to this forum thread, I can post an update once we get to the bottom of everything for anyone else following along.
Thanks!
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com
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By stsupery - July 31, 2014
I'm experiencing something similar.
After upgrading from 2.61 to 2.62, I select the image(s) I want to upload, wait for the progress bar to finish, but instead of seeing a thumbnail and a prompt to enter data for fields1, 2, etc. - I get the following message: No matching uploads were found!
-Dan
By gkornbluth - July 31, 2014 - edited: July 31, 2014
Hi Dan,
I'm assuming that you've seen and tried the suggested fix for 2.62 in http://www.interactivetools.com/forum/forum-posts.php?postNum=2234547#post2234547 but thought I'd ask anyway.
Jerry Kornbluth
Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php
By stsupery - July 31, 2014
Hi Jerry,
I hadn't seen that posting, so your link to it was very helpful. Thank you - the recommendation there (Uncheck "Check Referer" box under "Security Settings" section in "General Settings") solved my problem.
My best,
-Dan
Hi Jerry
Thanks, I didn't see that post either. That's fixed the problem for me too. Many thanks.
Carole
Hi Ross
The post here: http://www.interactivetools.com/forum/forum-posts.php?postNum=2234547#post2234547 (by unticking the check box) resolved the problem. However, if you still wanted to investigate, let me know and I can send you the logins/etc through the support request.
Thanks
Carole