General settings: "Unknown menu 'admin'"
5 posts by 2 authors in: Forums > CMS Builder
Last Post: September 23, 2014 (RSS)
On a just-installed copy of the cms, I am getting the following error when I attempt to access either the General Settings, or Plugins.
Unknown menu 'admin'
Help?
Did a complete reinstall but still no luck. Anyone have any thoughts on why this might be happening?
By Damon - September 23, 2014
Hi,
Here are some things to check:
- file permissions are correct
- make sure that the files are transferred in the correct mode (either "ascii" or "binary"). Usually the FTP client auto detects this.
- delete the /lib/ folder completely and reupload
If the error message is still occurring, send us in a Support Request so we look into the error and get it resolved:
https://www.interactivetools.com/support/email_support_form.php?priority=free&message=http://www.interactivetools.com/forum/forum-posts.php?General-settings-Unknown-menu-admin-79730
Thanks!
Damon Edis - interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
File permissions seem correct.
tried re-uploading /lib and doing an entire reinstall
support request has been submitted.
By Damon - September 23, 2014
Hi,
All fixed.
I deleted then re uploaded the /lib/ folder but that didn't solve it.
When I clicked on the "CMS Builder" logo it completed the upgrade and the admin menu error message is gone. You can now login and go to Admin > General Settings without any issue.
Clicking the CMS Builder link (top left) or the "Section Editors" link caused the program to check that all the tables exist and to recreate them if they don't.
I have replied to you via email as well. If you have any other issues, just let us know.
Thanks!
Damon Edis - interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/