General settings: "Unknown menu 'admin'"

Did a complete reinstall but still no luck. Anyone have any thoughts on why this might be happening?

Hi,

Here are some things to check:

• file permissions are correct
• make sure that the files are transferred in the correct mode (either "ascii" or "binary"). Usually the FTP client auto detects this.
• delete the /lib/ folder completely and reupload

If the error message is still occurring, send us in a Support Request so we look into the error and get it resolved:
https://www.interactivetools.com/support/email_support_form.php?priority=free&message=http://www.interactivetools.com/forum/forum-posts.php?General-settings-Unknown-menu-admin-79730

Thanks!

Hi,

All fixed.

I deleted then re uploaded the /lib/ folder but that didn't solve it.

When I clicked on the "CMS Builder" logo it completed the upgrade and the admin menu error message is gone. You can now login and go to Admin > General Settings without any issue.

Clicking the CMS Builder link (top left) or the "Section Editors" link caused the program to check that all the tables exist and to recreate them if they don't.

I have replied to you via email as well. If you have any other issues, just let us know.

Thanks!