Got Got Background Task email error notice
3 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: September 10, 2015 (RSS)
Hi,
Got Background Task email error notice:
The following Background Task did not complete successfully:
Date/Time
:
2015-09-08 14:30:06
Activity
:
Newsletter Mailer
Summary
:
Returned errors
Completed
:
0
Function
:
nlb_mailer
Output
:
Adding messages to the queue for scheduled sent newsletter message #23
Sending queued 'Background Send' emails, (7 queued, sending max 500 per batch)
Sending message to xxxxxxxxxxx
No messages were sent, check mail server settings!
Email delivery failed for:Â xxxxxxxxxxxRuntime
:
0.98 seconds
Please check the Background Tasks logs here and check for additional errors:
http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=_cron_logYou can review the Background Tasks status & settings here:
http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=admin&action=general#background-tasks*Please note, incomplete background task alerts are only sent once an hour.
How to fix the error?
Thanks!
Hi JH,
This is probably happening because a particular record doesn't have a valid email address, so the script is timing out trying to send the message to that user.Â
Please could you send in a second level support request so I can look at this issue in more detail? You can find the form here:
https://www.interactivetools.com/support/email_support_form.php
Cheers,
Greg
PHP Programmer - interactivetools.com
Hi Greg
After changing the email.
It issue has been solved.
Thanks!