Content disappears when saving

4 posts by 3 authors in: Forums > CMS Builder
Last Post: January 28, 2016   (RSS)

By MercerDesign - January 27, 2016

Hi, I have a problem, when my client saves an article the content disappears but it says the record has been saved. The url is: http://www.babingtonhouse.com/senior-school/curriculum.php.

By MercerDesign - January 28, 2016

Hi

The URL should be this: http://www.babingtonhouse.com/senior-school/curriculum.php

Then in the navigation click on Assessment Key Stage 3, it is that area that is not working.

It worked when I set it up because the title is showing but every time now the content disappears in the CMS editor. This is a single section editor.

I have tried to create a new one but the same happens on the new one too.

By ross - January 28, 2016

Hi there.

I've seen this before and I think the issue will be a couple MySQL settings.  

The solution will be to contact your webhost and ask them to check the following two MySQL settings:

auto_increment_increment
auto_increment_offset

They should be set to "1" and I suspect that at least one of them is not.

Let me know what your host has to say.

Thanks!

-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

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