Content disappears when saving

4 posts by 3 authors in: Forums > CMS Builder
Last Post: January 28, 2016   (RSS)

Hi, I have a problem, when my client saves an article the content disappears but it says the record has been saved. The url is: http://www.babingtonhouse.com/senior-school/curriculum.php.

By Damon - January 27, 2016

Hi,

When I go to this page here,
http://www.babingtonhouse.com/senior-school/curriculum.php.

I get redirected to here:
http://www.babingtonhouse.com/index.php

When the client saves an article, does the content disappear in CMS Builder and/or the frontend?

Does this happen with multi-section editors, single section editors or both?

Any additional details that you can provide will help us determine what the issue may be.

Thanks!

Cheers,
Damon Edis - interactivetools.com

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By ross - January 28, 2016

Hi there.

I've seen this before and I think the issue will be a couple MySQL settings.  

The solution will be to contact your webhost and ask them to check the following two MySQL settings:

auto_increment_increment
auto_increment_offset

They should be set to "1" and I suspect that at least one of them is not.

Let me know what your host has to say.

Thanks!

-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

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