Images do not display following server move

Hi Dave,

I checked the page here:
http://www.rutabagabrothers.com/rhubarbfestival.org/site/index.php

Here is one the broken images file paths which generates a 404 file not found error:
http://www.rutabagabrothers.com/site/cmsAdmin/uploads/thanks-everyone_001.jpg

The image is actually located here:
http://www.rutabagabrothers.com/rhubarbfestival.org/site/cmsAdmin/uploads/thanks-everyone_001.jpg

Based on this, you need to update your Upload Directory and Upload Folder URL to match that.

Let me know if this works for you.

Thanks, Damon, for your quick reply.

I edited the html on the page to correct the path and that worked.

So I went back to the General Settings page and placed the entire path in both the Upload Director and the Upload Folder URL fields: /home/rutabagabros/public_html/rhubarbfestival.org/site/cmsAdmin/uploads/

This did not fix the problem.

I can upload files and I can see them in the correct folder via FTP. They show up in the thumbnails, but only as file names. The images are not displayed as thumbnails.

Dave

Hi Dave,

You shouldn't need to edit the HTML on the page to get the images to appear. The only changes needed should be in CMS Builder to the Upload Director and the Upload Folder URL fields.

Can you send in a Support Ticket so I can take a closer look and get the images working again:
https://www.interactivetools.com/support/email_support_form.php?priority=free&message=Forum%20post:%20Images%20do%20not%20display%20following%20server%20move

Hey Damon ...

I'll bet the problem goes away when I change the DNS and the site resolves to its own domain. Go ahead and put this on hold while I do that and I'll let you know if there are continuing issues.

Thanks for your time. No sense wasting it if the problem goes away on its own.

Dave

Hi Dave,

I was discussing this with Ross yesterday and he was suggesting the same thing. 

The one image you did update to display in the WYSIWYG editor will need to be updated to match the upload path as the other images.

Keep us posted and let us know right away if there are any other issues when the DNS goes through.

Thanks!