CMSB Log Off Issue

12 posts by 5 authors in: Forums > CMS Builder
Last Post: December 15, 2016   (RSS)

By gkornbluth - November 14, 2016

Hi All,

The inability to log off of CMSB (back end) has been mentioned on the forum before, but I couldn’t find a solution in any of the posts I found.

I’m running V3.06 and my client’s laptop is running Windows 7 (yes I know, but the accounting software that her company uses won’t work without it) and Internet Explorer 11.

A few days ago I logged into CMSB on her laptop, and using the logoff link above the nav menu, I was unable to log out, until I manually destroyed all CMSB cookies on her machine.

Has anyone experienced the same kind of thing?

Thanks,

Jerry Kornbluth

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By gregThomas - November 15, 2016

Hey Jerry,

When we've seen this issue before, it's normally because the CMS Builder installation is linked to two different domains. Is this installation running on more than one domain?

Also, is this issue only happening on her computer, or have you noticed it on other browsers and operating systems as well?

Cheers,

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By gkornbluth - November 15, 2016

Hi Greg,
One domain and so far only her computer.

Jerry

The first CMS Builder reference book is now available on-line!







Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php

By gregThomas - November 16, 2016

Hey Jerry,

Please could you send an email to support@interactivetools.com with the CMS and FTP login details for the site? Then I can take a closer look at what might be causing the issue. 

Cheers,

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By gkornbluth - November 16, 2016

Sure Greg,

Thanks,

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!







Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php

By In-House-Logic - December 14, 2016

Any further comment or update on this issue? I'm seeing at least one install where pages are being cached and not properly refreshed from the server. Was wondering if there might be some connection.

J.

By Damon - December 14, 2016

Can you check if you have an .htaccess in the site root that has browser caching set (ExpiresByType)?

Cheers,
Damon Edis - interactivetools.com

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By Damon - December 14, 2016

Hi Jerry,

That was a reply to Jayme's post. 

Did Greg resolve your issue through support? Can you reply with the Ticket number so I can take a look into what may be happening?

Thanks!

Cheers,
Damon Edis - interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By gkornbluth - December 14, 2016

Hi Damon,

I haven't heard anything more from my client, so I'm not going to press the issue.

If she contacts me about it again, I'll reopen the question.

Thanks to all for your efforts.

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!







Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php