The CMSB cannot be installed!!!

4 posts by 2 authors in: Forums > CMS Builder
Last Post: August 6, 2018   (RSS)

By gregThomas - July 19, 2018

Hey Andreas,

Did you try contacting your hosting service with the updated script as mentioned in this previous post:

https://www.interactivetools.com/forum/forum-posts.php?page=2&Missing-PHP-extensions-81366

Also, it looks like you've updated the MySQL details, so these will also need updating in the script before you send your hosting service an email.

Thanks,

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By andreasml - August 3, 2018

Hello Greg!!

Following our communication about 1 month ago, about the problem with the utf8mb4 character set support.

Unfortunately, I have not come to a solution with my hosting company. I still keep on getting the following message on a blank page when I am trying to open the CMSB page: 

mysqli: error setting character set utf8mb4: Can't initialize character set utf8mb4 (path: /usr/share/mysql/charsets/)

I just found that in another post (https://www.interactivetools.com/forum/forum-posts.php?postNum=2242324#post2242324) your colleague Daniel had suggested sending the latest CMSB version that doesn't require the unsupported character set. I wonder whether it would be a solution to my problem before I change to another hosting service.

Kind regards

Andreas Lazaris

Hey Andreas!!

I've sent you an email with version 3.10 of CMS Builder attached, this is the most recent version that doesn't use UTF-8 MB4. You can use this if you don't want to move hosting service.

Let me know if you've got any other questions.

Cheers,

Greg

Greg Thomas







PHP Programmer - interactivetools.com