The CMSB cannot be installed!!!

4 posts by 2 authors in: Forums > CMS Builder
Last Post: August 6, 2018   (RSS)

By andreasml - July 18, 2018

Hello

It has been a long time now since the CMSB has stopped working. I have updated to the last version and it stills cannot work. Any time I am trying to upload the existing database the following message appears:

mysqli: error setting character set utf8mb4: Can't initialize character set utf8mb4 (path: /usr/share/mysql/charsets/)

I have made a new installation and I would like to know how I will get on. You can see this here: https://www.andreaslazaris.gr/cmsb314/cmsb/admin.php?

If I fill the details asked the above message will be presented.

Any help would be much appreciated.

Kind regards

Andreas Lazaris

By gregThomas - July 19, 2018

Hey Andreas,

Did you try contacting your hosting service with the updated script as mentioned in this previous post:

https://www.interactivetools.com/forum/forum-posts.php?page=2&Missing-PHP-extensions-81366

Also, it looks like you've updated the MySQL details, so these will also need updating in the script before you send your hosting service an email.

Thanks,

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By andreasml - August 3, 2018

Hello Greg!!

Following our communication about 1 month ago, about the problem with the utf8mb4 character set support.

Unfortunately, I have not come to a solution with my hosting company. I still keep on getting the following message on a blank page when I am trying to open the CMSB page: 

mysqli: error setting character set utf8mb4: Can't initialize character set utf8mb4 (path: /usr/share/mysql/charsets/)

I just found that in another post (https://www.interactivetools.com/forum/forum-posts.php?postNum=2242324#post2242324) your colleague Daniel had suggested sending the latest CMSB version that doesn't require the unsupported character set. I wonder whether it would be a solution to my problem before I change to another hosting service.

Kind regards

Andreas Lazaris