Error when updating to 3.55

5 posts by 2 authors in: Forums > CMS Builder
Last Post: March 29, 2022   (RSS)

By gkornbluth - March 25, 2022 - edited: March 26, 2022

Hi all,

My first step was to upload all of the files necessary to update from 3.51 to 3.55

Then when I went to the CMSB interface, I got the message that "InnoDB updated: redirecting". This is where the update process stalled.

I re-uploaded all the 3.55 files and tried again, but the process stalled in the same place.

The same thing happened on 2 out of 10 site upgrades I did tonight

One of the sites that had a problem was on a server that has 3 other successfully upgraded sites.

I was able to reinstall 3.51 on the sites that had a problem and hope someone has some thoughts on this.

Thanks,

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!







Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php

By daniel - March 28, 2022

Hi Jerry,

Since v3.52 CMSB attempts to upgrade all of its MySQL tables from the "MyISAM" storage engine to "InnoDB" - it appears that something is preventing that conversion for a few of your sites, though it's difficult to know why exactly. The system should give you a clear error if InnoDB is not supported, and if other sites on the same server we able to upgrade successfully, there must be another cause.

My first recommendation would be to inspect the databases manually - you should be able to use phpMyAdmin to see the storage engine being used for each table. If you see any still using the "MyISAM" type, you can try to manually convert it to InnoDB from the table's Operations tab. If there's some incompatibility when converting, it should show an error message.

Let me know if you have any questions, or if you're able to find anything out!

Thanks,

Daniel
Technical Lead
interactivetools.com

By daniel - March 29, 2022

Hey Jerry,

Of course! Just send an email to support@interactivetools.com with the details and we can get someone to have a look at it for you.

Thanks,

Daniel
Technical Lead
interactivetools.com

By gkornbluth - March 29, 2022

Thanks, Daniel,

I 'm doing that now.

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!







Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php