csv import plugin error

4 posts by 3 authors in: Forums > CMS Builder
Last Post: Yesterday at 11:25am   (RSS)

On a new 3.76 install, I am getting an error after importing a file using CSV Import 1.17, selecting various options such as updating duplicates, and then clicking Import

There was an error sending the request! (200 parsererror)" with additional details about a syntax error with unexpected token 'E'

Advanced Options showing:

  • Use ID Field set to domain_name (with note about duplicate records)
  • Update Duplicates option to update existing records instead of adding them again

It says, "Duplicates Found: 0 (will be updated instead of added)" however they are all duplicates and should be updated instead of added.

Thanks,

Kenny H

Hi Tim - 

The first file that triggered this problem was just a generated notepad document with 4 columns of information that has been uploaded hundreds of times without issue before 3.76 (no exaggeration).

I did some further investigating per your suggestion and found the same problem with a file exported and then imported immediately into the same table. Same exact error.

I didn't see this before, but I got an error dated "never" (as is typical of any errors I have been getting lately) that says this:

#3192 - Warning: Undefined array key ""
/home2/xxxxxxxx/domains/xxxxxxxx.dev/public_html/webadmin/lib/upload_storage_strategy.php on line 110
https://www.xxxxxxxx.dev/webadmin/admin.php

Thanks,

Kenny H

Hi Kenny, 

Can you send in a 2nd level support request and we'll take a look? https://interactivetools.com/support/request/

Also, feel free to include steps to reproduce the "never" date issue or anything else as well, and we'll resolve and patch as needed or advise what the issue might be.

Thanks!

Dave Edis - Senior Developer
interactivetools.com