csv import plugin error

4 posts by 3 authors in: Forums > CMS Builder
Last Post: Yesterday at 11:25am   (RSS)

On a new 3.76 install, I am getting an error after importing a file using CSV Import 1.17, selecting various options such as updating duplicates, and then clicking Import

There was an error sending the request! (200 parsererror)" with additional details about a syntax error with unexpected token 'E'

Advanced Options showing:

  • Use ID Field set to domain_name (with note about duplicate records)
  • Update Duplicates option to update existing records instead of adding them again

It says, "Duplicates Found: 0 (will be updated instead of added)" however they are all duplicates and should be updated instead of added.

Thanks,

Kenny H

Hi Kenny,

The file you are trying to import, is it a file that you first exported from the table using something like the csvExport plugin? If you export it and then try to immediately import (without changing anything) do you still get the error?

Also, if you check the developer logs in CMSB, do you see any new errors related to this?

Any additional error messages you can provide from the developer logs and details about how the file you are trying to import was created can be a big help.

Thanks!

Tim Hurd
Senior Web Programmer
Interactivetools.com

Hi Kenny, 

Can you send in a 2nd level support request and we'll take a look? https://interactivetools.com/support/request/

Also, feel free to include steps to reproduce the "never" date issue or anything else as well, and we'll resolve and patch as needed or advise what the issue might be.

Thanks!

Dave Edis - Senior Developer
interactivetools.com