PHP Safe Mode vs. PHP Safe Mode GID - "Please disable the 'safe_mode' setting..."

Hello again,

I disabled both PHP Safe Mode and PHP Save Mode GID on Friday (the 20th).

I'm now able to actually access the admin area, but intermittently. I'll be modifying or creating a section editor, and it will be working fine... and then i click to add another field or click to save or something and i'll get the 'disable php safe mode' warning again. Sometimes if i click refresh, or go back to /cmsAdmin it'll start working again... or not.

Any ideas? Solutions? (it's getting kind of annoying at this point...) ;)

It's evidently not a browser issue, as it's doing the same thing in both Firefox and Safari.

When i look at the phpinfo (http://hnbr.zuzuproofs.com/cmsAdmin/php-info.php) it shows the Local Value safe_mode is "off", but the Master Value shows it set to "on."

??

Hi gagester,

Try reloading php-info.php a few times. When I look at it says it's still on (for value "safe_mode").

At the top it says "Linux node3", however once I reload a few times I get "Linux node4" and it's off.

It looks like your hosting account is load balanced, meaning multiple servers may process requests, except some of the servers have the correct setting and some don't.

Definitely something to talk to you host about.

Let me know if you need any more help with this.

So... there's no other work around? It's not a common issue? Is this something to look for if we try to find another host? "non-load balanced" server environment? or?

I have a support ticket into the current hosting company. I'll see if they have any solution also...

Thanks for your help! I think the hosting company fixed the problem, so we're back on track.

Again, you guys have been super helpful and very responsive. I really appreciate it!!

Great to hear it's working! Thanks for posting back to let us know. :)